Contact Clayton Water Restoration

How do you keep water damage from spreading before help arrives?

Start with safety and the water supply, and call us while you work down this list.

• If you can reach the breaker panel from a dry floor, switch off the circuits for the wet rooms. If you'd have to step through water to get there, leave it alone and tell us on the call.
• Find the main shutoff before you do anything else with the water, since closing it stops a supply line leak in a minute or two.
• Water that rises out of a basement floor drain should be handled as contaminated, so stop running water in the house until the crew arrives.
• Storm water usually gets in through window wells or the joint where the floor meets the wall. Move what you can to a dry room.
• A pipe that burst in the cold can keep leaking as it thaws. Close the main valve first, then open a faucet to drain the line.
• Take rugs and anything stored on the floor out of the wet area, and keep the interior doors open so air can move.
• According to the EPA's guide to mold and moisture, drying water damaged materials within 24 to 48 hours helps prevent mold, which is why the call shouldn't wait until morning.
• If you plan to file with your insurance company, check your policy's notice rules and read the Indiana Department of Insurance claim tips before you make permanent repairs.

What will we ask when you call about water damage in Clayton?

A few details on the first call help the crew plan the visit before they leave.

• Whether you were able to close the main valve.
• If any of it came up through a toilet or floor drain, since that changes how the crew handles it.
• Whether water is under the house in the crawl space as well as inside.
• When you first noticed it, because the drying plan depends on how long materials have been wet.
• The name of your insurance company, if you've already decided to file.
• If there's a dog or other pet the crew should know about.
• Whether you were able to reach the breaker panel.

Short answers are enough, since the crew will look at everything again in person.

What should you expect when the crew shows up in Clayton?

First they confirm the water is off and the area is safe to work in. If the source is still a mystery, finding it comes before anything else.

Every wet area gets a reading and a photo, and that record becomes your photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

Then the crew walks you through what they found and what they'd recommend, so you can decide with your insurance company before any work starts.

When you're ready to start, they pull out the standing water and set up air movers and dehumidifiers. Return visits track the readings until everything is back to dry.

Which details about Clayton homes help the crew plan?

The mix in Clayton includes ranch and two story homes. Foundations here range between full basements and crawl spaces, so let us know which one your house sits on. Homes near White Lick Creek can take on groundwater or surface water after long rains, which the crew handles differently from a pipe leak. Older homes in the area can still have galvanized supply lines, which corrode and narrow over time. Mention any of this when you call, and the crew will plan around it.

Where does the Clayton number take calls from?

This number covers Clayton and its neighborhoods, including these:

• Fox Creek · basements are common
• Donaldson Creek · basements are common
• Country Village
• Town Core
• Tracy Drive area · basements are common
• Watkins Lane and Martha Eunice Lane area · much of it from the 1990s to 2000s, basements are common

We also take calls from nearby Belleville, Amo, Danville, Kensington, Prestwick, Station Hill, Coatesville and Monrovia. For addresses near the edge of the service area, call and the team will check whether a crew can get there. The service pages cover each job in more detail, starting with water damage restoration and basement flooding.

What questions come up before a call?

Who runs the crews behind Clayton Water Restoration?

This page is powered by Indy Roof & Restoration, the company Aaron Christy started in 2018. It holds an A+ rating from the BBB and has been accredited since 2019, as its BBB profile shows.

The Indiana Chamber's 2025 Best Places to Work list included it in the small companies group. Aaron joined FOX59's Indy Now in January 2026 to talk about water restoration and protecting your home. The company has also appeared on WISH-TV's Life.Style.Live to talk about its community work, including its yearly back to school backpack giveaway. Call the number on this page any time to reach the team.